Frequently Asked Questions (FAQs)​

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• What makes OceanBuilt™ traps different?

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OceanBuilt™ traps are built using heavy-duty, industry-exclusive wire and reinforced with marine-grade hog rings and bungee cords. We focus on durability, retention, and real-world performance—no flimsy mesh or shortcuts.

Made to Catch. Made to Last.

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• Are OceanBuilt™ traps legal to use?

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Our traps are designed to support regulation-ready setups, including features like fish escape rings and turtle exclusion devices where applicable.
Customers are responsible for ensuring compliance with all local and state fishing regulations, including size, placement, buoy marking, and season rules.

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• Do you sell replacement parts?

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Yes. We offer replacement components such as:

Bungees

Hooks

Fish escape rings

Turtle exclusion devices

These are available to help extend the life of your trap and keep it performing properly. To view our full repair lineup, click 

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Ordering & Shipping

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• How long does shipping take?

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Orders are typically processed within 1–3 business days. Shipping times vary based on location and carrier. Tracking information will be provided once your order ships.

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• Do you ship outside the United States?

 

At this time, we primarily ship within the United States. If you’re outside the U.S. and interested in ordering, please contact us directly via email Sales@OceanBuilt.shop before purchasing.

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• Can I change or cancel my order?

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If your order has not yet shipped, contact us as soon as possible and we’ll do our best to accommodate changes. Once an order has shipped, it cannot be modified or canceled.

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Returns & Exchanges

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• Do you accept returns?

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Yes. We accept returns within 30 days of delivery on unused items in original condition.

Once a product has been used or exposed to saltwater, bait, debris, or marine life, it cannot be restocked and is not eligible for return.

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• What if my order arrives damaged?

 

If your order arrives damaged, contact us within 48 hours of delivery and include clear photos of:

The damaged item

The shipping box

The shipping label

We will review the issue and work with you on next steps in accordance with carrier requirements.

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Using Your Trap

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• What bait should I use?

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Popular bait options include:

Cut fish or fish heads

Chicken (necks, legs, or pieces)

Squid

Bait bags or chum blocks

Strong-smelling bait typically produces the best results.​

 

• How long should I soak my trap?

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Soak time depends on conditions:

Crab traps: 30 minutes to several hours

Pinfish traps: Often productive within 30–60 minutes

Checking traps regularly helps maintain bait effectiveness and reduce escapes.

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• Where should I place my trap?

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Successful placement depends on species:

Crab traps: docks, bridges, channels, flats, and structure

Pinfish traps: grass edges, docks, bridge pilings, calm structure

Position trap entrances facing the current when possible.

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Care & Maintenance

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How do I maintain my trap?

To extend the life of your trap:

Rinse with fresh water after each use

Inspect bungees, doors, and escape rings regularly

Replace worn components as needed

Store traps in a dry, shaded area

Routine maintenance improves performance and longevity.

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• Is rust or finish variation normal?

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Yes. Minor variations in wire, coating, or finish are normal and do not affect performance or durability. These variations do not constitute defects.

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Still Have Questions?

If you didn’t find what you’re looking for, feel free to contact us. We’re happy to help you get the most out of your OceanBuilt™ gear.